Terms and conditions

Private Course Policy

To ensure private courses are well-prepared and delivered smoothly, reservations must be made in advance. Where possible, I will work with you to find a solution if circumstances affect your ability to attend. All private courses require a non-refundable deposit, but transfers or rescheduling may be accommodated if another suitable time slot can be offered.

Reservation

• Private courses must be booked in advance to secure a time slot.

• A non-refundable deposit is required to confirm your reservation. 

• Deposit amounts are communicated on a case-by-case basis.

• For bookings of 2 hours or less, the full amount is due at the time of booking and serves as the deposit.

• The deposit covers administrative and preparatory work required upon reservation.

Payment Schedule

• Full payment is due 14 days before the scheduled session.

• A reminder email will be sent 14 days before the payment deadline, where possible.

Payment Methods

Payments can be made via the link provided with the invoice, when applicable, or by bank transfer to the account specified in the invoice.

Cancellation & Rescheduling

Rescheduling

• Clients may request to reschedule a session with at least 14 days’ notice.

• Rescheduling is subject to availability.

Cancellation by the Client

• If cancellation occurs more than 14 days before the scheduled session, clients will receive full reimbursement including the deposit.

• If cancellation occurs less than 14 days but more than 48 hours before the scheduled session, the deposit will be retained.

• If cancellation occurs less than 48 hours before the scheduled session, the client will be charged the full amount for the session.

Cancellation by the Service Provider (Marie Handwovens)

• The service provider reserves the right to cancel a private course up to the evening prior to the session, except in cases of force majeure.

• If rescheduling is not possible and the cancellation is initiated by the service provider, full reimbursement will be made for the entire booked duration, or the deposit if only the deposit was paid.

• The service provider is not responsible for any additional costs incurred by the client, including travel, accommodation, or workshop materials.

Refund & Transfer Processing

• Refunds or rescheduling, when applicable, will be processed within 5 business days of cancellation or unsuccessful rescheduling.

Note

• Policies may be updated at any time.

• By booking a private course, you acknowledge and agree to adhere to the above policies.

Group Workshops & Classes Policy

To ensure that workshops are priced reasonably for participants and remain viable for my business, workshops must run at full capacity. Where possible, I will work with you to find a solution if circumstances affect your ability to attend. All workshops are non-refundable, but I will do my best to accommodate a transfer if someone else can take your spot.

Reservation

• Workshops must be booked in advance to secure a spot.

• Full payment is required to confirm your reservation.

Cancellation & Transfers

Cancellations More Than 1 Month Before the Workshop

• You may transfer your spot to another workshop, subject to availability and only if your spot is filled by another participant, or be placed on a waiting list if another participant cancels.

• You may send someone else in your place, provided you inform me before the workshop.

Cancellations Less Than 1 Month Before the Workshop

• You may send someone else in your place, with prior notice.

• If your spot is successfully re-sold, you may transfer to another workshop or be placed on the waiting list.

• If the spot is not re-sold, you may join a last-minute availability list for future workshops.

• Any space offered 24–48 hours before a workshop is not guaranteed.

Cancellation by the Service Provider (Marie Handwovens)

• The service provider reserves the right to cancel a workshop at any time.

• In the event of cancellation, you will be offered a transfer to another workshop date or a full refund.

• The service provider cannot be held responsible for any additional costs incurred due to cancellation, including travel or accommodation.

Refund & Transfer Processing

• Refunds or transfers, when applicable, will be processed within 5 business days of cancellation or unsuccessful rescheduling.

Note

• Policies may be updated at any time.

• By booking a workshop or class, you acknowledge and agree to adhere to the above policies.